OPINION: To Get Water Or Not To Get Water, That Is The Question

……Yves Ephraim 

I have been noticing a trend when the question is put to anyone who represents APUA’s water division about why there are some people complaining about not getting water. 

Invariably the response from the APUA representative is always that that claim of “not getting water” is not true and that, indeed APUA does deliver water to everybody, everyday.

I always find such interactions very amusing.

After giving the matter some serious thought, I have concluded that the claim from water consumers that they get no water and APUA’s claim that all consumers do in fact get water, can both be true at the same time.

It all comes down to definition!

When APUA says that you get water, they are asserting that from 2am to 4am, water is made available but perhaps you are asleep or have not put a system in place to automatically collect the water at that time. It is your fault!

To say that APUA did not give you water would not be technically correct. 

As a water consumer, you should know that whenever you attempt to turn on the tap and there is no water, that does not mean that you do not get water. How foolish!

Only if you can prove that there was absolutely no water flowing in the pipes over the last 24 hours can you assert that there was no water. APUA is rightly asserting that in no 24 hour period do you not get water.

It sounds to me that we need a mutually acceptable definition for “getting water”.

Maybe we can define getting water as when the consumer is awake and at home between 6am to 12am. So perhaps APUA could turn on the water for all consumers between those hours and most consumers may be happy once again.

I believe that would be a fair compromise.

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