CABINET NOTES:
The Cabinet held a discussion around the APUA billing cycle that moved from twenty-eight days to forty days, causing customers to receive a bigger bill than is customary.
The Cabinet invited the APUA General Manager, the Electricity Manager, the Financial Comptroller and the Chief Accountant to address the subject and to mollify customers who have complained.
The APUA Team agreed that more press releases and other means of communicating with the customer-base will be forthcoming, in which they will continue to assure the public that the billing cycle for the next period will be only for twenty days; their next APUA electricity bill will reflect an even lower amount than is normally charged each month.
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The APUA Managers reminded that they will be installing smart meters (in phases) that will allow them to check on usage without entering onto the property, to track daily consumption of all 40,000 customers from headquarters.
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